Mangrezi

Express delivery and free returns within 7 days

Return and cancellation policy

Return & Cancellation Policy – Mangrezi

  • Return/Exchange Window:
    Returns or exchanges are accepted within 7 days of delivery.

  • Condition:
    Items must be unused, unwashed, and in original packaging. Used/damaged items won’t be accepted.

  • Size Issues:
    If the size doesn’t fit, contact us at +91 8848313557. We’ll replace it with the correct size (T&C apply).

  • Return Charges:
    For returns after delivery, a ₹75 reverse pickup charge applies. Or you can self-ship to our return address.

  • Defective/Wrong Product:
    No need to return unless confirmed by our team. Share clear images, and we’ll replace it free of cost.

  • Full Responsibility (If Our Mistake):
    If we sent a defective/wrong item, we’ll cover all costs to replace it.

  • Self-Shipping Guidelines:
    Use reliable courier services and pack securely to avoid damage during transit.

  • Replacement Process:
    Replacements are shipped only after we receive and quality check the returned product.

  • Failed QC:
    If the returned product is used or dirty, refund/exchange will be denied.

  • One-Time Pickup:
    Only one return/exchange pickup per order is allowed. Wait till all items are delivered to request return.

  • Wrong Size by Customer:
    If the wrong size was selected by you, a ₹75 pickup fee applies. You may also send it back yourself.

  • Return Address:
    Mangrezi Returns
    Pathikkal House, Karimpara, Kairady PO,
    Palakkad, Kerala – 678510
    📞 +91 8848313557

  • Shipping Charges:
    Original shipping and return courier charges (if self-shipped) are non-refundable.

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