Return/Exchange Window:
Returns or exchanges are accepted within 7 days of delivery.
Condition:
Items must be unused, unwashed, and in original packaging. Used/damaged items won’t be accepted.
Size Issues:
If the size doesn’t fit, contact us at +91 8848313557. We’ll replace it with the correct size (T&C apply).
Return Charges:
For returns after delivery, a ₹75 reverse pickup charge applies. Or you can self-ship to our return address.
Defective/Wrong Product:
No need to return unless confirmed by our team. Share clear images, and we’ll replace it free of cost.
Full Responsibility (If Our Mistake):
If we sent a defective/wrong item, we’ll cover all costs to replace it.
Self-Shipping Guidelines:
Use reliable courier services and pack securely to avoid damage during transit.
Replacement Process:
Replacements are shipped only after we receive and quality check the returned product.
Failed QC:
If the returned product is used or dirty, refund/exchange will be denied.
One-Time Pickup:
Only one return/exchange pickup per order is allowed. Wait till all items are delivered to request return.
Wrong Size by Customer:
If the wrong size was selected by you, a ₹75 pickup fee applies. You may also send it back yourself.
Return Address:
Mangrezi Returns
Pathikkal House, Karimpara, Kairady PO,
Palakkad, Kerala – 678510
📞 +91 8848313557
Shipping Charges:
Original shipping and return courier charges (if self-shipped) are non-refundable.