Privacy Policy

At MANGREZI we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, shop with us, or otherwise interact with our services.

1. Information We Collect

We collect the following categories of personal information:

a. Information You Provide Directly:

• Name
• Email address
• Phone number
• Shipping and billing address
• Payment information (processed securely via third-party providers)
• Date of birth (if required for promotions or age verification)
• Account login details (username, password)
• Customer support messages or reviews

 

b. Automatically Collected Information:

• IP address
• Device type
• Browser type
• Pages visited and duration
• Referring URLs
• Cookies and tracking technologies (see Section 6)

 

c. Information from Third Parties:

• Social media accounts (if you sign in via Facebook, Google, etc.)
• Advertising or analytics platforms
• Payment providers

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2. How We Use Your Information

We use your personal information to:

• Process and fulfill orders
• Communicate with you regarding your orders, deliveries, or returns
• Respond to inquiries or customer service requests
• Send promotional messages, newsletters, or updates (only if opted in)
• Improve our website, products, and user experience
• Detect and prevent fraud or abuse
• Comply with legal and regulatory obligations

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3. Sharing Your Information

We may share your personal data with:

• Third-party service providers (e.g., payment processors, shipping partners, IT services)
• Marketing and advertising platforms (for remarketing or analytics)
• Government agencies if required by law or to protect our rights
• Business transfers (in case of a merger, acquisition, or sale of assets)
• We do not sell your personal data to third parties.

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4. Data Retention

We retain your data only for as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements
• You may request deletion of your data at any time (see Section 7).

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5. Data Security

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction, including:

• SSL encryption
• Secure payment gateways
• Limited access to customer information by authorized staff
• Regular security audits

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6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Enable website functionality
• Remember your preferences
• Analyze website traffic
• Show targeted advertisements
• You can manage cookie settings via your browser or reject cookies entirely, although this may affect your experience on our site.

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7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Correct or update your data
• Delete your data
• Withdraw consent for data processing
• Object to certain uses of your data
• Lodge a complaint with a supervisory authority
• To exercise any of these rights, please email us at mangrezi.in@gmail.com

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8. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect or solicit personal data from children. If you believe a child has provided us with personal information, contact us for removal.

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9. International Transfers

If you are located outside of India, please note that your data may be transferred to and processed in countries with different data protection laws. We ensure such transfers are compliant with relevant regulations.

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10. Changes to This Privacy Policy

We may update this policy from time to time. We will notify you of significant changes by posting a prominent notice on our site or via email. Continued use of our services after changes means you accept the updated policy.

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11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Mangrezi
Customer Support: 88483137557
Email: mangrezi.in@gmail.com
Website: mangrezi.com
Address: Pathikkal House, Karimpara, Kairady PO, Palakkad, Kerala, 678510